A questão refere-se ao texto a seguir.

Systems Thinking

I was very intrigued with this concept – Systems Thinking – when I read it in the Business Analysis Body of Knowledge (BABOK). This concept is so powerful and if used more in organizations can produce remarkable events; however, I have found that Systems Thinking can only be utilized to its fullest potential if the culture of the organization allows for that. However, as business analysts, this is a concept that we should have in our arsenal of tools as this concept can help to clearly identify the root cause of problems that need to be solved.

According to the BABOK, Systems Thinking is defined as: “Systems theory and Systems Thinking suggest that the system as a whole will have properties, behaviors and characteristics that emerge from the interaction of the components of the system, and which are not predictable from an understanding of the components alone.” In the context of systems theory, the term system is much broader than an IT system. It also includes the people involved, the interactions between them, the external forces affecting their behavior, and all other relevant elements and factors.

Most of the times, as business analysts, we think of systems as an IT system as we are typically writing requirements to either build a new system or enhance/alter an existing system. A system consists of interaction, interrelated and interdependent parts. I remember these are the 3 “I’s”, that form a complex unified whole. To break that down more granularly is that a system consists of inputs into the system, resources and processes within the system, and outputs produced from the system.

Systems Thinking is not about just focusing on the parts of a system but rather focusing on the complex unified whole. This way of thinking is taking business analysts to the next level because it’s not just about meeting deadlines to produce a result but rather how the result you are producing fits into the organization as a whole.

(http://www.modernanalyst.com/Resources/Articles/20.01.2012. Adaptado)

The term however in – This concept is so powerful and if used more in organizations can produce remarkable events; however, I have found that Systems Thinking can only be utilized to its fullest potential if the culture of the organization allows for that. – introduces a