Two California Cities Choose Automated Cashiering Solution from The Active Network

Lancaster and Oakland Select Active Payment Manager to Improve Customer Service Delivery and Integrate Payment Transactions City Wide

SAN DIEGO – February 20, 2007 – Driving operational efficiency and customer service excellence for citizens, the cities of Lancaster and Oakland have selected The Active Network, Inc., a leading developer of software technology and marketing solutions for municipalities, to provide a cashiering and integration solution for handling daily payment transactions. Active Payment Manager (APM) will provide citizens with access to multiple service channels to make any city bill payment and streamline payment collection processes city wide.

"We have experienced a great deal of enthusiasm for APM in California, as the software enables cities to maximize citizen participation in eGovernment services by giving them more online access to a number of re-occurring transaction needs," says Alex Barnetson, senior vice president, The Active Network, Inc.

In an effort to improve customer service, Lancaster and Oakland selected APM to be able to offer citizens additional payment service channels such as Internet, self-serve kiosk and automated telephone in addition to the traditional over the counter payment services. Using Active's cashiering solution, the cities can reduce long lines and alleviate staff time spent processing payments. Furthermore, cities can answer the growing citizen demand for eGovernment services through an easily integrated payment handling service.

(Adapted from http://www.activegovernments.com/News/Two-California-Cities-Choose- Automated-Cashiering-Solution-from-The-Active-Network.htm?DateTime =633075759000000000&PageMode=View)